Depending on the nature of the subject matter, we respond to all queries within 24 hours sometimes longer
Sometimes due to bad network, email may be delayed however please check your email spam, inbox if not found please chat with our support team or better still open a support ticket, we will promptly attend to you
We attend to our clients via this email support@softworldinc.us. We do not provide support via calls
We do updates atleast 3 times in a year sometimes more. All our softwares are up to date. We do inform all our customers about upcoming updates and we carry them along
We are deeply sorry about that; very often support tickets are always on queuing, we assure you it will get to your turn; meanwhile you can take a look at FAQ on the product website it may address your question